Management Team

Entrepreneurship and Innovation, Stability and Leadership

John Papaioannou, CEO

John Papaioannou joined Lexcelera in 2013, after almost 19 years with Bentley Systems, in The Netherlands, France, and Ireland. Bentley Systems is global leader dedicated to providing engineers with software solutions for sustaining infrastructure.

Passionate for lean operations, John helped Bentley localization triple its capacity without an increase in headcount, resulting in a reduction of the localization budget by 55%. The average project cost was reduced by 73%, while the number of localized releases increased from 4 in 1995 to over 500 in 2012. Bentley’s recruitment of Lexcelera, as the one-stop shop for MT solutions, is a good example of how such productivity improvements were possible.

John holds an MBA from the Warwick Business School, and speaks English, French and Greek fluently.


Lori Thicke, Founder/Head of Marketing & Innovation

Lori Thicke, a native of Canada, founded her first company when she was just 12 years old. She went on to found her next company at 17 and, as a result, appeared regularly in the local press. At 19 she sold her company to return to university. While earning her two degrees she also worked part-time as a journalist and book editor.

In 1986, after receiving a Master’s Degree from the University of British Columbia, Lori moved to Paris. There she founded Eurotexte, later renamed Lexcelera. In 1993, Lori co-founded Traducteurs sans frontières in order to provide pro bono translations to humanitarian organizations. Lori is Founder and President of the U.S. based sister organization, Translators without Borders, which became an American 501 (c)(3) non-profit corporation in 2010.

Convinced that quality machine translation would be the game changer in the translation and localization industry, Lori became an early adopter of – and evangelist for – machine translation.

Lori is a frequent speaker on her two passions: translation technology, and Translators without Borders. Lori has a teenaged son, Farrell, and recently relocated to Vancouver, Canada to expand LexWorks, a subsidiary of Lexcelera, in North America.

See also articles and videos for Lori in the press section.


Ros Smith-Thomas, Vendor Manager and Co-Owner


Ros, a native of Sevenoaks in the United Kingdom, moved to Paris in her early 20s. Before joining Lexcelera, Ros worked for 17 years in the language training business, first as a teacher and subsequently as Administrative Manager for a Parisian language school.

Ros joined the company in 1992 as General Manager, bringing considerable interpersonal and administrative skills, plus a fluency in English, French and Spanish.

In 1993, Ros co-founded Traducteurs sans frontières, and is currently the President of the French non-profit association, registered under the French 1901 law governing charities.

Ros is married with two children, and lives in an architectural wonder of a house in Paris’ 20th arrondissement.


Laurence Roguet, Operations Manager


As Chief Operations Officer of Lexcelera, Laurence has a wide variety of responsibilities, including overseeing day to day operations, coordinating the teams and making sure Lexcelera’s strategy is successfully deployed.

Laurence entered the localization industry over a dozen years ago as a Senior Project Manager for Lionbridge. Successive promotions to Vendor Manager, Resource Manager (for both linguists and engineers) and Business Unit Manager gave Laurence an in-depth understanding of client needs as well as of the management of complex multilingual projects. This wide ranging experience means that Laurence is now able to wear a number of caps, from production to finance.

Laurence has a Master’s degree in Financial Management and Business Administration. She is fluent in both French and English.


Chris Fischer-Gissot, VP Sales, Europe


Chris has almost two decades of production, sales and management experience in the translation and localization industry. A German native speaker whose international career has spanned France, the UK and Tunisia, Chris also speaks French, English and Spanish fluently.

Chris joined Lexcelera in Paris in 2001. In 2004, promoted to the position of VP Sales, Europe, Chris became responsible for managing a team of sales executives, drawing up and implementing the company’s sales strategy. With a particular focus on VIP accounts, Chris negotiates framework agreements with some of the world’s largest companies. The majority of France’s largest corporations – the CAC 40 – are now clients.

A certified tennis coach, Chris also received diplomas as a life coach (IFG CNOF) and sales manager (CEGOS).


Fabrice Chabot, Lead Engineer, Machine Translation


Fabrice joined Lexcelera in 2011, where he is managing machine translation and linguistic engineering.
He started in localization industry as terminologist in 1999 in Bowne Global Solutions then in Lionbridge until 2010. He worked on various area fields including terminology, CAT management and linguistic engineering, especially machine translation and computer-aided review.
Fabrice has a master degree in linguistics and language industry.

Fabrice is fluent in both French and English.