Lexcelera is ISO 9001 certified for the 18th year
Paris, March 5th, 2018 – With more and more companies going international, Lexcelera is doing everything to maintain the best quality of its translation services for their customers. Lexcelera is proud to be a certified translation company, and was the first French translation provider to obtain the ISO 9001 certification in 2000.
Thanks to the entire team, the satisfaction survey conducted between december 2017 and january 2018 shows that 97.5% of our clients surveyed would recommend our services.
The 18th renewal of its certification testifies to the excellence of the language services provided by Lexcelera and its unflagging commitment to customer satisfaction.
We are proud to announce that the company transitioned to the newest version of the certification: ISO 9001:2015.
What is ISO 9001:2015 certification?
ISO 9001 provides a model for a quality management system which focuses on the effectiveness of the processes in a business to achieve desired results. The standard promotes the adoption of a process approach emphasizing the requirements, added value, process performance and effectiveness, and continual improvement through objective measurements.
Previous versions of ISO 9001 were tailored to the manufacturing industries and called for extensive system documentation. The current version is more generic and applies equally well to all organisations, regardless of type, size, and product provided.
— DNV – GL